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Airport Customer Service

Hours: Monday through Thursday, 8:00 a.m. - 5:00 p.m., Friday: 8:00 a.m. - 4:30 p.m., closed holidays.

Location: 1701 Airport Boulevard, Suite B-1130, San José, CA 95110-1206
 
Phone: (408) 392-3600
Fax: (408) 441-4591
 
  • If your question or concern is related to Lost and Found, please call (408) 392-3559 (Monday through Thursday, 8:00 a.m. - 5:00 p.m., Friday: 8:00 a.m. - 4:30 p.m., closed holidays).
  • If your question or concern is about TSA or going through the security checkpoint with or without certain items or lost IDs, please call TSA at (866) 289-9673. 
  • For airline pricing and luggage information, please contact your airline. Find airline hours and phone numbers.  
  • View parking information.
  • View terminal maps.