Customs and Border Protection
Upon arriving at SJC on an international flight, all passengers will be required to complete U.S. Customs and Border Protection entry procedures. Global Entry and Mobile Passport Control services available. For more information, visit U.S. Customs and Border Protection.
Baggage Claim
After clearing immigration, passengers may proceed to the baggage claim area of the International Arrivals Facility to retrieve their luggage. For lost or damaged baggage, contact your airline.
Meeting International Passengers
International passengers may be picked up on right-hand side of the roadway in front of the International Arrivals Building, located just past Terminal A ticketing lobbies. Meeters/Greeters may park in Hourly Lot 2 to meet their passengers at the International Arrivals Building.